Burj Khalifa and Aquarium tickets

Inclusions

• Hotel Pick up (If Sharing/Private Transfer option selected)
• Entrance Ticket to Observation Deck
• 30 Minutes view from the Observation Deck
• Dubai Mall Aquarium Tickets (Depends on option selected)
• A view of Underwater Zoo Aquarium
• Hotel Drop off (If Sharing/Private Transfer option selected)

Important Information

• Burj Khalifa attraction Tickets come with different time slots. Our website allows you a selection to choose the currently available time slots for the Burj Khalifa Ticket.
• The Pick up will be arranged from your Dubai Hotel / Residence only and not from the Airport.
• Pick up from Areas other than Dubai Hotels / Residence will be done on request with an additional surcharge.
• Guests should be there 30 minutes before the scheduled time depending on your Booking.
• Bring the Ticket Voucher along with your Passport Copy or Emirates ID and present it to the At the Top ‘Will Call’ counter.
• The Booking Confirmation is valid only for the specific date and time shown thereon and shall automatically expire upon the lapse of this specific date and time.
• Tickets can only be used once and are not subject to refund or exchange of any kind whatsoever.
• This product must not be individually sold to an end consumer at rates lower than the attraction’s gate prices. It can only be discounted if in combination with other products and under no circumstances should its standalone price be featured less than the original gate price.
• Sharing transfers are available from Deira, Bur Dubai.
• Sharing Transfer’s Timings:-
• Morning Pickup between (9:00 am to 09:30 am) & Drop off between (2.00 pm to 2.30 pm)
• Evening Pickup between (04:00 pm to 05:00 pm) & Drop off between (9.00 pm to 9.30 pm)
• Wheelchair and Stroller are accessible.
• The pick up / drop off timing on Sharing transfers can be modified as per the trip schedule by 30 to 60 minutes, depending on traffic conditions and your location.
• Location Address – Burj Khalifa – 1 Sheikh Mohammed bin Rashid Blvd – Dubai
• Location Address – The Dubai Mall Aquarium – Ground & Level 2, The Dubai Mall – Dubai

Terms and Conditions

• We reserve the complete right to reschedule an itinerary or route, adjust pricing, or even cancel a tour whenever, at our sole discretion, mainly if we deem it is vital for your safety or convenience.

• Unused inclusion in a tour package is non-refundable.

• Any guest failing to reach on time at the designated pick-up point will be considered a no-show. No reimbursement or alternative transfer will be arranged in such circumstances.

• Should a tour booking be cancelled or altered for reasons of bad weather, vehicle issue or traffic problems, we will make all sincere efforts to arrange alternative service with similar options, however, based on its availability.

• The arrangement of seating will depend on its availability and will be done by our driver or tour guides.

• Pick-up and drop-off timings listed on the website are approximate, and they will be adjusted as per your location as well as traffic conditions.

• Coupon Codes can be redeemed only through online booking process.

• We reserve the right to charge 100% No Show charges if guests do not turn up on time for the pick-up.

• In any case the guest does not show up on time and our vehicle departs from the pickup location, then we will not arrange for alternative transfer & no refund is provided for the missed tour.

• Seating arrangement is done as per the availability & it is decided by the Driver or Tour Guide except in case of private transfers.

Booking Policy

• All Cancellations made 48 hours prior to the Tour departure time NO charges will be applicable
• If Cancellation made within 48 hours to your Tour departure time 100% charges will be applicable
• If eligible for Refund your Amount will be returned back to your Account within 7 working days.