Dubai mall Kidzania

Important Information

• Children below 120 cm must be accompanied by an adult.
• Adults are allowed entry only if they are accompanying at least 1 child.
• The Pick up will be arranged from your Dubai Hotel / Residence only and not from the Airport.
• Pick up from Areas other than Dubai Hotels / Residence will be done on request with an additional surcharge.
• Sharing transfers is available from Deira, Bur Dubai, Sheikh Zayed upto Marina.
• Transfer options will be arranged for this activity if you select the With transfer option at the time of your Booking.
• Outside Food & beverages are not allowed in the Kidzania Premises.
• Pets are Not Allowed.
• The pick up / drop off timing on Sharing transfers can be modified as per the trip schedule by 30 to 60 minutes, depending on traffic conditions and your location.
• Location Address – Dubai Mall Kidzania, The Dubai Mall, 2nd Floor, Dubai Mall, Downtown Dubai – Dubai.

Inclusions

• Pick up from your Hotel (If Sharing/Private Transfer option selected)
• Entry passes to the world of Kids
• Over 80 role playing activities for the social development of your child.
• Supervisor’s guidance to help your child enjoy the educational city to the fullest
• Drop off at your Hotel (If Sharing/Private Transfer option selected)

Terms and Conditions

• We reserve the complete right to reschedule an itinerary or route, adjust pricing, or even cancel a tour whenever, at our sole discretion, mainly if we deem it is vital for your safety or convenience.

• Unused inclusion in a tour package is non-refundable.

• Any guest failing to reach on time at the designated pick-up point will be considered a no-show. No reimbursement or alternative transfer will be arranged in such circumstances.

• Should a tour booking be cancelled or altered for reasons of bad weather, vehicle issue or traffic problems, we will make all sincere efforts to arrange alternative service with similar options, however, based on its availability.

• The arrangement of seating will depend on its availability and will be done by our driver or tour guides.

• Pick-up and drop-off timings listed on the website are approximate, and they will be adjusted as per your location as well as traffic conditions.

• Coupon Codes can be redeemed only through online booking process.

• We reserve the right to charge 100% No Show charges if guests do not turn up on time for the pick-up.

• In any case the guest does not show up on time and our vehicle departs from the pickup location, then we will not arrange for alternative transfer & no refund is provided for the missed tour.

• Seating arrangement is done as per the availability & it is decided by the Driver or Tour Guide except in case of private transfers.

Booking Policy

• All Cancellations made 24 hours prior to the Tour departure time NO charges will be applicable.
• If Cancellation made within 24 hours to your Tour departure time 100% charges will be applicable.
• If eligible for Refund your Amount will be returned back to your Account within 7 working days.
• Children under 1 years will be considered as infant and entry will be free of cost.
• Children between age 2 to 3 will be considered as Toddler and charged Toddler rate.
• Children between age 4 to 16 will be considered as Child and charged Child rate.
• Children above age 17 will be considered as an adult and charged adult rate.