Omar Alyazeedi 
 
2024-07-05
 
 
  
مكتب جيد
  
 
  
 
 
 
  
 
 
 A . A A . A 
 
2024-04-18
 
 
  
  
 
  
 
 
 
  
 
 
 Anwar Sadath Chembarakky 
 
2024-04-16
 
 
  
  
 
  
 
 
 
  
 
 
 Nidheesh Pachat 
 
2024-04-16
 
 
  
Amazing experience in Kazakhstan with Gateway Travels!

We had a fantastic trip to Almaty, Kazakhstan with Gateway Travels. It was our first group tour, and we were a little apprehensive at first. However, we had a wonderful time and made some great new friends. I am writing this review just on the day of return, so that I don’t miss anything. Right from day one until the end of the tour we had mesmerising experience with the Stay, Site Tour, Travel Guide, tour Itinerary, Activities, Partying and Shopping.
Highlights:
* Our tour guide, Ms. Tatyana, was amazing! She was knowledgeable, experienced, friendly, and always helpful, always with the team to guide us and explore the maximum, fought for our rights every single time, took care of each and every one in the group without giving any chance for bias.
* Hotel was at a great location in the middle of the city, helps you take a walk to the nearest shopping areas, restaurants, bars and parks surrounding.
* The itinerary was well-organized, and we got to see all the must-see sights in Almaty, including Kok-Tobe, Kolsay Lake, Charyn Canyon, and Shymbulak.
* We had a blast riding the gondola up to Shymbulak and playing in the snow.
Areas for Improvement:
* The hotel's lobby and check-in process could be improved. Room heating system was not auto controlled, the room temperature was high making us sweaty in the room.
* The breakfast spread could have been larger, The lack of sufficient staff, plates kept were wet not dried after cleaning, congested serving area, the staff could have been more attentive.
* The bus for the long-distance tours could be more comfortable.
Overall:
We had a great experience with Gateway Travels and would highly recommend them to anyone considering a trip to Kazakhstan. We give them a rating of 8 out of 10.
  
 
  
 
 
 
  
 
 
 خالد الشمري 
 
2024-04-14
 
 
  
  
 
  
 
 
 
  
 
 
 P Anwar Mohamed 
 
2024-04-13
 
 
  
  
 
  
 
 
 
  
 
 
 Olive Grace Luis 
 
2024-04-12
 
 
  
Overall good experience. Tour guide was professional, helpful and very nice. We had few problems like the hotel booking but at least they let us stay in a better hotel. Would definitely recommend.
  
 
  
 
 
 
  
 
 
 Rox Berba 
 
2024-04-12
 
 
  
Thank you for this trip. Even though there's a problem in the hotel in our first day but you transferred us in a better hotel. My suggestion is that just improve the communication to prevent uncertain situation. We recommend Mr. Avto our tour guide who convinced us to try some activities to make our travel more memorable and he is like a father to us.
Thank you so much.
  
 
  
 
 
 
  
 
 
 حامد اليافعي 
 
2024-03-17
 
 
  
  
 
  
 
 
 
  
 
 
 Coach Rose Schaab 
 
2024-03-13
 
 
  
Gateway Travel and Tourism is amazing and I really appreciate their kind assistance. They are very responsive and helpful. They guide me every step of the way for all my request. Thank you ones again.
  
 
  
 
 
 
 
 
 
 Google rating score: 4.7 of 5, based on 71 reviews